As a businessman, of course, you will pay special attention to customer service because the customer is a king. One of the things that can attract consumers is advertising or promotion, therefore to utilize the current digital era will be better if you advertise your products or services via the internet with the help of Craigslist Posting Service to be more optimal. Apart from that, there are various characters of customers with a variety of uniqueness that you will encounter. Then how to recognize the customer so as to provide optimal service and productive? Here are the types of consumers and how to serve them!
1. Typical Of Silent Consumers
Consumers of this type usually do not talk much. If you do not get a lure from the other person then they will not talk. Less talk more action, maybe that’s the motto of this type of consumer.
The communication steps when dealing with a consumer of this type is you have to prepare mentally to talk more than listen. Starts a conversation with light things and does not need to talk about something heavy with him, let alone direct to sales affairs. You can start by talking about hobbies, family and so on.
2. Typical Of Talkative Consumers
Although not fishing this type of consumer is very active talk. In fact, not infrequently they look familiar and close to you. They are very easy to talk to in a relaxed and intimate style. Sometimes they talk too much, but that’s the type of chatty consumer.
There are a few things to watch out for to communicate with this type of try to be a listener and let your customers talk. Then follow their grooves up to a certain stage. Then turn the flow of conversation to your liking.